WHAT´S INCLUDED IN THE LIFETIME WARRANTY?
OUR LIFETIME COLOR WARRANTY ASSURES THAT ANY JEWELRY DISPLAYING DISCOLORATION RELATED TO THE PDV COATING OR BREAKAGE ISSUES WILL BE PROMPTLY REPLACED AT NO COST.
HOW TO ACTIVATE THE LIFETIME WARRANTY?
TO DETERMINE IF YOUR ITEM QUALIFIES FOR OUR BREAKAGE WARRANTY, KINDLY REACH OUT TO OUR CUSTOMER SUPPORT TEAM AT SUPPORT@OHMENS.COM.
TO ASSESS THE ITEM'S ELIGIBILITY, PLEASE PROVIDE PHOTOS OR VIDEOS SHOWCASING THE ISSUE. UPON VERIFICATION BY OUR TEAM, YOU'LL RECEIVE EITHER A STORE CREDIT/DISCOUNT CODE MATCHING THE ITEM'S VALUE OR A REPLACEMENT.
WHAT ISN´T COVERED BY OUR LIFETIME WARRANTY?
LOST ITEMS, DAMAGE FROM REPAIRS, SERVICE, OR ALTERATIONS, SCRATCHES, NORMAL WEAR AND TEAR, LACK OF PROPER CARE, UNAUTHORIZED TAMPERING, ABUSE, AND NON-OHMENS JEWELRY ARE NOT COVERED.
THE WARRANTY WON'T BE ACTIVATED WITHOUT PROVIDING THE REQUESTED PHOTO OR VIDEO AS PER THE CUSTOMER SUPPORT AGENT'S INSTRUCTIONS.
