When you explore the OHMENS website, you acknowledge the collection and processing of data as outlined in this Privacy Policy. We gather and process specific details about your device, interactions on the site, and information required for purchase processing. Additionally, if you seek customer support, we may collect and process additional information.

By using and navigating our website, registering as a user, filling out forms, or providing data directly or indirectly, you signify your awareness and acceptance of the conditions outlined in this Privacy Policy and the Terms and Conditions (https://ohmens.com/pages/terms-of-service). This implies your express consent to the processing of personal data from the outset.

OHMENS, registered in Portugal, is primarily responsible for processing personal data under this Privacy Policy. For customer service, please use the email address support@ohmens.com. Under certain circumstances, data protection responsibility is shared with other legal entities, including our processor Shopify. Further details on how Shopify uses/collects/processes your Personal Information can be found here: https://www.shopify.com/legal/privacy.

In this Privacy Policy, "Personal Information" refers to any information uniquely identifying an individual. Examples of Personal Information collected and processed, along with their purposes and sources, include:

Device Information:
Examples: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and site interaction.
Purpose: To accurately load the site and perform analytics for site optimization.
Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor Shopify for business purposes.

Order Information:
Examples: Full name, billing and shipping addresses, payment information (including credit card numbers), email address, zip code, phone number(s), taxpayer number, ID number/data, age, gender, marital status, nationality, photo/image, NIB/IBAN, and customer bank account details.
Purpose: To provide products or services, process payment, arrange shipping, send invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.
Source: Collected directly from you through the contract.
Disclosure: Shared with our processor Shopify for business purposes.

Customer Support Information:
Examples: Details as mentioned in "Order Information."
Purpose: To provide customer support.
Source: Collected directly from you through the contract.
Disclosure: Shared with Shopify for business purposes.

Considering technology, application costs, context, purposes, risks, and potential impact on data subjects' rights and freedoms, the website employs appropriate technical measures and organizational structures. This includes permanent pseudonymization and encryption, ensuring confidentiality, integrity, availability, and resilience of treatment systems and services.

OHMENS website is not designed for individuals under the age of 18. We do not intentionally collect or process Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please reach out to us using the contact details below to request the deletion of such information.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared between us, with suppliers, sub-contractors and independent third parties (acting as processors and sub-processors) carrying out certain tasks on our behalf. In addition, we may also disclose personal data to third parties, if we have reason to believe that using or disclosing such information is necessary or advisable to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property, including the prevention of fraud. We reserve the right to transfer any personal data we have about you in the event that we merge with or are acquired by a third party, undergo another business transaction such as a reorganization, or should any such transaction be proposed.

Similar to what was explained earlier, we utilize your Personal Information at OHMENS to provide you with targeted advertisements or marketing communications that we believe may interest you. Here are a couple of examples:

- We employ Google Analytics to gain insights into how our customers use the OHMENS platform. You can find more details about how Google handles your Personal Information here: Google Privacy Policy. Additionally, you can opt-out of Google Analytics by visiting: Google Analytics Opt-out.

- Information regarding your use of the OHMENS platform, your purchases, and your engagement with our advertisements on other websites may be shared with our advertising partners. We collect and share some of this information directly with our advertising partners, and in certain cases, through the use of cookies or similar technologies (subject to your consent, depending on your location).

For a deeper understanding of how targeted advertising functions, you can visit the Network Advertising Initiative’s (“NAI”) educational page at NAI Educational Page.

You have the option to opt-out of targeted advertising through the following platforms:

- FACEBOOK: Facebook Ad Preferences

- GOOGLE: Google Ad Settings

- BING: Bing Ads Personalized Ads

At OHMENS, we leverage your personal information to deliver our services to you. This encompasses various aspects such as:

- Offering a range of products for sale on our platform.

- Facilitating the processing of payments for seamless transactions.

- Ensuring the efficient shipping and fulfillment of your orders.

- Keeping you informed and up-to-date on the latest products, services, and exclusive offers that align with your preferences.

As per the General Data Protection Regulation ("GDPR"), residents of the European Economic Area ("EEA") can be assured that OHMENS processes their personal information on the following lawful bases:

- Your Consent:
We may process your personal information based on your explicit consent.

- Performance of Contract:
Processing may occur to fulfill obligations arising from the contract established between you and OHMENS.

- Compliance with Legal Obligations:
We engage in data processing to adhere to legal obligations imposed on us.

- Legitimate Interests:
Certain data processing may be carried out for our legitimate interests, ensuring that your fundamental rights and freedoms are not compromised.

Upon placing an order through our webite, OHMENS will securely retain your Personal Information for our records. This retention will persist unless you exercise your right to request erasure. For more details regarding your right of erasure, please refer to the 'Your Rights' section below.

For residents of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making, including profiling, if it has a legal effect on you or significantly affects you.

At OHMENS, we do not employ fully automated decision-making processes that have a legal or substantial impact on customers.

However, our service provider, Shopify, utilizes limited automated decision-making to prevent fraud. These measures do not have a legal or significant effect on you. They include:

- Temporary denylist of IP addresses associated with repeated failed transactions, persisting for a short duration.

- Temporary denylist of credit cards linked to denylisted IP addresses, persisting for a brief period.

If you are a resident of the European Economic Area (EEA), you possess various rights concerning data protection and processing, including:

- Right of Access: You can request information about the personal data we hold on you. Contact us, and we'll provide your personal data via email.

- Right to Rectification: You have the right to correct inaccurate personal data, including completing incomplete information.

- Right to Erasure ('Right to Be Forgotten'): You can request the deletion of your personal data, except in specific situations outlined in our policy, such as ongoing customer service matters, open orders, unsettled debts, suspicion of misuse within the last 4 years, or for book-keeping purposes related to a purchase.

- Right to Object to Processing Based on Legitimate Interest: You can object to the processing of your personal data based on our legitimate interests. We will halt processing unless we can demonstrate overriding legitimate grounds or legal claims.

- Right to Restriction: You can request the restriction of your personal data processing under certain circumstances, such as pending verification of legitimate interest, accuracy of personal data, opposing unlawful processing, or when no longer needed, but required for legal claims.

- Right to Data Portability: You have the right to receive your provided personal data in a structured, commonly used, and machine-readable format. You can also transmit this data to another controller, provided the processing is based on consent and carried out by automated means.

Cookies play a crucial role in enhancing your browsing experience at OHMENS. These small pieces of information are downloaded to your computer or device when you visit our site. We employ various types of cookies, including functional, performance, advertising, and social media or content cookies.

Here's how cookies contribute to your browsing experience:

- Improved Experience: Cookies enable the website to remember your actions and preferences, such as login details and region selection. This eliminates the need to re-enter information during subsequent visits.

- Insightful Data: Cookies provide valuable information about how users interact with the website, helping us understand if it's their first visit or if they are frequent visitors.

The lifespan of a cookie depends on its type:

- Session Cookies: Last until you stop browsing.

- Persistent Cookies: Expire or are deleted between 30 minutes and two years from the date of download.

While most of our cookies are persistent, enhancing your user experience, it's essential to note that removing or blocking cookies may impact site accessibility.

To manage cookies, you have control options:

- Browser Controls: Adjust settings in your browser's "Tools" or "Preferences" menu.

- Third-Party Tools: Explore sites like www.allaboutcookies.org for information on modifying browser settings, blocking, managing, or filtering cookies.

Remember that blocking cookies may not entirely prevent information sharing with third parties, including advertising partners. To exercise your rights or opt-out of specific information uses by these parties, refer to the instructions in the "Behavioural Advertising" section above.

It's important to be aware that as there isn't a universally recognized industry standard for responding to "Do Not Track" signals, we, at OHMENS, do not modify our practices related to data collection and usage upon detecting such a signal from your browser.

Upon placing an order through our webite, OHMENS will securely retain your Personal Information for our records. This retention will persist unless you exercise your right to request erasure. For more details regarding your right of erasure, please refer to the 'Your Rights' section below.

At OHMENS, we reserve the right to make periodic updates to our Privacy Policy. These updates may occur to align with changes in our practices or for various operational, legal, or regulatory considerations.

For any inquiries, concerns, or to lodge a complaint about our privacy practices at OHMENS, please get in touch with us via email at support@ohmens.com.

If our response doesn't satisfactorily address your concerns, you have the right to escalate the matter to the relevant data protection authority. Feel free to contact your local data protection authority or reach out to our supervisory authority in Portugal: Comissão Nacional de Proteção de Dados (CNPD) - https://www.cnpd.pt/